Privacy Policy

Last Updated: January 8, 2025

At Margin Watch, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Bitcoin loan monitoring service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Account preferences and settings

1.2 Loan Monitoring Data

To provide our monitoring service, we collect:

  • Bitcoin wallet addresses (public addresses only)
  • Loan amounts and terms
  • Collateral values
  • Loan-to-value (LTV) ratios
  • Alert preferences and thresholds

1.3 Usage Information

We automatically collect certain information about your device and how you interact with our service:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and features used
  • Time and date of access

2. How We Use Your Information

We use the information we collect to:

  • Monitor your Bitcoin loan health in real-time
  • Calculate LTV ratios and collateral values
  • Send you email alerts about critical changes (Pro users)
  • Provide historical tracking and trend analysis
  • Improve and optimize our service
  • Respond to your inquiries and provide customer support
  • Send important service announcements
  • Prevent fraud and ensure platform security

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using SSL/TLS
  • Passwords are hashed and salted using secure algorithms
  • Data is stored in secure, SOC 2 compliant data centers
  • Regular security audits and updates
  • Restricted employee access to user data

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

4. Third-Party Services

We use the following third-party services to operate our platform:

  • Supabase: Database and authentication services
  • Payment processors: Stripe for processing Pro subscriptions
  • Email service: For sending alerts and notifications
  • Analytics: Google Analytics to understand usage patterns
  • Bitcoin price APIs: For real-time price data

These services have their own privacy policies. We do not share your personal information beyond what is necessary to provide our service.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our service.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your loan monitoring data
  • Opt-out: Unsubscribe from marketing emails (service emails may still be sent)
  • Object: Object to certain data processing activities

To exercise these rights, please contact us at privacy@margin-watch.com or through your account settings.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to our facilities and service providers globally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@margin-watch.com
Website: https://margin-watch.com

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Margin Watch is a technology company that helps users monitor their Bitcoin loans and does not directly provide financial, tax, or investment services. For additional information, please refer to our FAQ, terms and conditions, and our preferred providers' websites.

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